At Illustrated by Weezy, we take pride in the quality of our products. Since all items are printed to order, we are unable to offer refunds. However, we are happy to provide an exchange in specific circumstances, as outlined below:

Exchange Policy

• Exchanges are only available if you need a different size.
• Items must be returned in their original, unused condition, with all packaging intact.
• The customer is responsible for covering the cost of return shipping.

How to Request an Exchange:

1. Please email us at returns@illustratedbyweezy.com with your order details before sending any item back.
2. Once approved, send your item to the following address:
   Illustrated by Weezy
   Studio 501, Wimbledon Art Studios,
   10 Riverside Yard,
   London, SW17 0BB

After receiving the returned item, we will process your exchange and dispatch the new size as soon as possible.

Important Notes

• Return shipping costs are the responsibility of the customer.
• We highly recommend using a tracked delivery service, as we cannot be held liable for any items lost during return shipping.

Delivery Changes

If you need to update your delivery address, please contact us at returns@illustratedbyweezy.com within 24 hours of placing your order. While we’ll do our best to accommodate such requests, we cannot guarantee that we’ll be able to make changes, as orders are processed quickly after being placed.

Faulty or Damaged Goods

If your item arrives damaged or defective, please contact us immediately at returns@illustratedbyweezy.com with a clear photo of the issue. We will do our best to resolve the matter swiftly.

Order Cancellations

Since all our products are made to order, once an order is placed, it is automatically processed by our printing team. As a result, we are unable to cancel orders once they’ve been processed. Please double-check your order before completing the checkout process.

For any further questions regarding our returns and cancellations, feel free to get in touch with us at returns@illustratedbyweezy.com before placing your order.

 T-SHIRT RETURNS POLICY

All our t-shirts are made to order which means once your order has been placed, the information is automatically sent and processed with our printing team. Unfortunately we are unable to cancel any orders once they have come through to our side and provide refunds/exchanges.  Please carefully review sizing and measurements to ensure the item will fit correctly.